Terms of Use



Return Trucks - Just a platform

Return Trucks provides a venue/platform for its users to meet and coordinate to share a truck to load their cargos to a desired destination. We do not actually take part in the actual coordination that takes place between two parties. Hence, all communication is the sole responsibility of the members only. Return Trucks is not responsible for any dispute or fall out that may occur between two parties at any point of time.



The content of this website is protected under copyright and other intellectual property laws and may not be republished by you or provided by you to third parties without the express written consent of the website. Downloading any data from the website is subject to the conditions stated below-

You must retain all copyright and other proprietary notices contained in the material on all copies of the materials that you make.

(a) You may not modify the materials in any way or reproduce or publicly display, perform or distribute or otherwise use them for any public purpose.

(b) You must give notice of these restrictions on the use of materials to any person to whom you provide the materials.


Any software made available to operate this Site and/or to download materials from it (the "Software") is the copyrighted work of Return Trucks. and/ or its associates. You are licensed to use this Software on a non-exclusive basis solely for the purpose of visiting the Site and/or downloading materials from it. You may use this Software only for this purpose. Under no circumstances, you shall redistribute, sell, disassemble or otherwise deal with the Software.

Cancellation Policy

In case you wish to cancel your deal at Return Trucks, you could do so in either of the cases:

(a) You are a Truck Owner who has made a posting, your truck has not left the source city and you have not finalized a Cargo Movement through Return Trucks Portal. This does not apply to Returning Truck Owners. OR

(b) You are a load owner and have not accepted any Truck Owners contracts.


Fee And Refund Policy

All fees are payable in advance and for subscription model renewal fees are automatically charged to a member's credit card without prior notification. Until this agreement is cancelled the member hereby authorizes Return Trucks to charge the member's chosen payment method to pay for the ongoing cost of membership.

Multiple orders shipments/delivery may result in multiple postings to the cardholder’s monthly statement. Any member may cancel their service at any time without hassle. All cancellations must be made by email at terms@returntrucks.in and must be made 1 week prior to end of users monthly billing cycle. Refunds will be done only through the Original Mode of Payment.

Any fees paid before cancellation will not be refunded. Unless otherwise stated, all fee schedules are based in SAR (Saudi Arabian Riyal).

You are solely responsible for paying all fees associated with using our services as well as all applicable taxes

We recommend that you not disclose your Return Trucks password or any account sensitive information to any third parties. Return Trucks is not responsible for any monetary disputes that reside with a TSP or shipping customer; it is the responsibility of both the TSP and shipping customer to resolve all monetary disputes, damage claims, breach of contract claims, etc. outside of Return Trucks. The cardholder must retain a copy of transaction records and Merchant policies and rules.

Limitation of Liability

You assume all the responsibilities and risk for the use of this site and the Internet in general. Under no circumstances, shall Return Trucks. or its affiliates be liable for any direct, special, indirect, or consequential damages or any damages whatsoever; including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tort actions, arising out of or in connection with the use, copying, or display of the content resulting from access to or use of this site, or the internet generally, under contract, tort or any other cause of action or legal theory.

Return Trucks believes the entire content to be accurate, complete, and current, to the best of its knowledge. Under no circumstances, shall Return Trucks make any warranty as to the accuracy, completeness or currency of the content. As such, it remains your sole responsibility to verify any information before relying on it.

However, Return Trucks agrees that the content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein.


Right to make changes

Return Trucks reserves its right to make changes and updates to any information contained within this site without prior notice. Also, Return Trucks reserves the right to change any of the Terms and Conditions without prior notice. Access to particular services on the site may be subject to additional or different terms and conditions, as specified by Return Trucks from time to time.


Law & Jurisdiction

All disputes arising from these terms and conditions and activities covered thereto shall be fought only in courts located in Andhra Pradesh and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.



This Web Site and the information including names, images, pictures, logos and icons concerning, regarding or relating to Return Trucks and its affiliates and services are provided "as is" and on an "as available" basis, without any representation or endorsement made, and without warranty of any kind, whether expressed or implied, including, but not limited to, an implied warranty of merchantability, fitness for a particular purpose, or non-infringement of others\' intellectual property rights. Under no circumstances, shall Return Trucks or any of its affiliates, contractors, employees, directors or officers be liable for any damages, including without limitation special, indirect, or consequential damages (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION) resulting from access or use, or inability to access or use, this web site or arising out of any materials, information, qualifications, opinions or recommendations on this web site. We may change the contents of the website at any point of time without any pre-intimation or permission.


User Eligibility

By user, Return Trucks implies any individual or business entity/organization that legally operates in India or in the other countries. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, all users of Return Trucks com must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our services.

You agree that you can form legally binding contracts under applicable law. Our services are not available to temporarily or indefinitely suspended Return trucks members.

Your Return Trucks membership may not be transferred or sold to another party. If you are registering as a business entity, you represent that you have the authority to bind the entity to this agreement. Members who engage in the transportation of goods must have a valid license to operate the vehicle they intend to use. You agree that the website and mobile application are for services only and that work that you provide will only involve services. You agree that you will not use your participation in the Return Trucks website as a means to sell or market any types of goods or products, unless specifically allowed by Return Trucks.


User Agreement

This agreement applies to all users who are registered with us- who have free or paid memberships and those who access the web site for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. Users may use this site solely for their own personal or internal purposes.


Intellectual Property Rights

Return Trucks is the sole owner or lawful license of all the rights to the web site and its content. Our web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws.

The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. We do not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this web site, or the quality of any products, information or other material\'s displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "as it is" with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event, shall Return Trucks be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials and the products. Users of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

The information presented here has been compiled from publicly aired and published sources. Return Trucks respects these sources and is in no way trying to infringe on the respective copyrights or businesses of these entities. We also reserve the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials.



The contents and features on the web site are made available to visitors free of cost. However, we reserve the rights to terminate access to certain areas or features of the web site (to registered users) at any time for any reason, with or without notice. We also reserve the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of the website and/or other visitors to the web site. We have the right to limit, deny or create different access to the web site and its features with respect to different users, or to change any of the features or introduce new features without prior notice.

We have the right to temporary or permanent termination of membership of any user for any of the following reasons:

(a) if it concludes that the users have provided any false information in connection with the member account to, or are engaged in fraudulent or illegal activities.

(b) The user breach any provisions of the terms and conditions agreement and/or Privacy Policy of web site.

(c) Utilize web site to send spam messages or repeatedly publish the same product information.

(e) Impersonate or unlawfully use another business’s name to post information or conduct business of any form.

(f) Any unauthorized access, use, modification, or control of the web site data base, network or related services.

(g) Obtain by any means, web site member\'s, user name and/or password.

If Return Trucks terminate a user’s membership, he/she will not have the right to re-enroll or join the website under a new account or name unless formally invited to do so. In any case of termination, no membership charges will be refunded. Users acknowledge that inability to use the web site wholly or partially for whatever reason may have adverse effect on its business. Users, hereby, agree that in no event the web site shall be liable to the users or any third parties for any inability to use the web site (whether due to disruption, limited access, changes to or termination of any features on the web site or otherwise), any delays, errors or omissions with respect to any communication or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the web site or any of its features.  


Registered Users

To become a Registered User with our website, there is a proper procedure designed by us, which is for the convenience of users so that they can easily log-in and log-out.

An individual can become a registered user by filling an on-line registration form on the web site by giving desired information (name, contact information, details of its business, etc.). We will establish an account ("Account") for the user(s) upon registration and assign a user alias ("User ID") and password ("Password") for log-in access to your Account. Web site may or may not assign a User ID upon registration a web-based email/message account with limited storage space to send or receive email/messages. Users will be responsible for the content of all the messages communicated through the Email Account, as well as the consequences of any such message.

If you register on the behalf of a business entity, you represent that business entity and

(a) you have the authority to bind the entity to terms and condition of use and/or this Agreement

(b) the address you use when registering is the principal place of business of such business entity and

(c) all other information submitted to Return Trucks during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office will not be considered a separate entity and its principal place of business will be deemed to be that of its head office.  


Posting Content on Return Trucks 

Some of the content displayed on the website is provided or posted by third parties. Users can post their content on some of the sections/services of the web site using the self-help, submit and edit tools provided at the respective section. Users may need to register and/or pay for some of these services. Return Trucks in such case is not the author. The content here is contributed by anonymous, registered or paid user. Neither our website nor any of its affiliates, directors, officers or employees has entered into sale agency relationship with such third party by virtue of our display of the Third Party Content on the website. Any Third Party content is the sole responsibility of the party who has provided the content. We are not responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party content, and shall not be liable to any user in connection with his/her reliance on such Third Party content. In addition, we are not responsible for the conduct of user’s activities on the web site and shall not be liable to any person in connection with any damage suffered by any person as a result of any such user\'s conduct.


Users solely represent, warrant and agree to:

(a) Provide Return Trucks with true, accurate, current and complete information to be displayed on the web site and

(b) Maintain and promptly amend all information to keep it true, accurate, current and complete. Users hereby grant an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) license to the website to display and use all information provided by them in accordance with the purposes set forth in agreement and to exercise the copyright, publicity, and database rights you have in such material or information, in any form of media, third party copyrights, trademarks, trade secret rights, patents and other personal or proprietary rights affecting or relating to material or information displayed on the web site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the web site (hereafter referred to as “Third Party Rights"). Users hereby represent, warrants and agree that they shall be solely responsible for ensuring that any material or information posted on the web site or provide to web site or authorize the web site to display, does not, and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner of such rights. Users hereby represent, warrant and agree that they have the right to manufacture, offer, sell, import and distribute the products offered and displayed on the web site, and that such manufacture, offer, sale, importation and/or distribution of those products violates no third Party Rights.

Users hereby also represent, warrant and agree that information submitted to Return Trucks for display on the web site will not:

(a) Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities.

(b) Be part of a scheme to defraud other users of the web site or for any other unlawful purpose.

(c) Relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party\'s copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights.

(d) Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising.)

(e) Be defamatory, libelous, unlawfully threatening or harassing.

(f) Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone\'s privacy or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation.

(g) Solicit business from any User(s) in connection with a commercial activity that competes with IIL.

(h) Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information.

(i) Link directly or indirectly to or include descriptions of goods or services that are prohibited under the prevailing law.


Record Keeping/Audit :

We reserve the right to keep all records of any and all transactions and communications between you and other members for administration purposes.

No Felony Convictions:

You represent and warrant that you, and any individuals associated with you who will perform the services, have not been convicted of a felony. Furthermore, you represent or warrant that there are currently no legal proceedings, criminal, civil or administrative, instituted against you that will prevent you from performing the services.

Identity Verification:

We use techniques to help verify the identity of Transporters when they register on our website through the Return Trucks.com domain, sub-domains or mobile application. However, Return Trucks cannot and will not confirm each Service Provider's identity. We have implemented a user-managed feedback system to help you evaluate other members you are transacting with.

No Warranty :

Return Trucks, our employees, and our suppliers provide services without any warranty or express, implied or statutory conditions. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

Legal Compliance :

Saudi Arabia is our country of domicile. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our service and your listing, shipping, transporting, and solicitation of offers to ship and transport items. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

Interaction between Users

Return Trucks provides an on-line platform for exchanging information between two businesses. But, we do not represent any information of the businesses/parties involved. We do not control & are not liable to or responsible for the quality, safety, lawfulness or availability of the cargo. 

Users acknowledge that they fully assume the risks that may be caused to cargo when using the web site to deliver it from One place to another. The users must fully assume the risks of liability or harm of any kind in connection with subsequent activity of any kind, relating to products or services that are the subject of service using the web site.

Such risks shall include, but are not limited to, misrepresentation of a business, fraudulent schemes, failure to meet deadlines, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract and transportation accidents.

Users hereby agree that Return Truck shall not be liable or responsible for any damages, harms, inconveniences, business disruptions or expenditures of any kind that may occur/arise as a result of or in connection with any delivery risks. Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the web site, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage. In the event of a dispute with any party to a transaction, users agree to release and indemnify Return Trucks (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction. Users may use the content/features on web site solely for their personal or internal purposes. Users also agree that they will not use Return Truck's database and/or services to send junk mail, chain letters or spamming or the transmission of any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. Further, as a Registered User, user will not use the Email Account to publish, distribute, transmit or circulate any unsolicited advertising or promotional information or any content that is obscene, indecent, seditious, offensive, defamatory, threatening, or which incites or results in causing racial hatred, discrimination, menace or breach of confidence.



This website is provided by Return Trucks. Return Trucks makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information included on such website. Return Trucks disclaims all warranties, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus. Return Trucks does not represent or warrant that the functions contained in this website will be error-free or uninterrupted, that defects will be corrected, or that the website or the server that makes the website available are free from any harmful components including viruses. Return Trucks does not make any representations or warranties that the information on this website is accurate, complete, correct, adequate, useful, timely, reliable or otherwise. You acknowledge, by your use of this website, that your use is at your sole risk.


Feel free to contact us at terms@returntrucks.com in case of any discrepancies.